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Report a Complaint/Grievance/Compliment

  1. Warning: Information submitted on this form will be sent via email. To protect sensitive information, do not include the following information in your complaint: Social Security numbers, driver’s license numbers, bank account information, routing numbers, medical information, passport numbers, and passwords.

  2. Please complete the online form below to submit your complaint.

  3. CONTACT INFORMATION

    For the person completing the form

  4. COMPLAINT

  5. Primary Issue:

  6. Please avoid using personal information in the description. The ALA Client Rights Officer will respond to the initial complaint through a secure means of communication, at which time personal information can be provided.

  7. Leave This Blank:

  8. This field is not part of the form submission.