• Identifies, investiages and resolves complaints by or on behalf of residents of nursing homes and assisted living facilities. 
• Works with residents, families and staff to resolve complaints and concerns.
• Provides information about long-term care facilities, eligibility criteria, and other services for the elderly and their family caregivers
• Provides information about resident rights and nursing facility requirements to residents, family members and staff.,
  

Volunteers
The Ombudsman Program utilizes volunteers in each county to respond to and investigate resident complaints. Ongoing training and support is provided for volunteers. Persons interested in volunteering should contact the Managing Local Ombudsman for more information.
Volunteer Opportunities

Resources
View state ombudsman resources.