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Can we make changes and addition to the ARIES database fields?
It should be noted that ARIES has been built to allow certain
fields to be created by the user such as the agency sub service fields.
Although, in general the answer is no there fields cannot be changed. In
order to do so this would require the state to pay for those changes,
which can only be created by the developer of the database
system.
Under the contact
information screen, can the county default to Bexar and the geographical
area default to San Antonio?
These fields cannot be defaulted.
Can we
modify/specialize the order and content of the intake screens?
The ARIES intake screen cannot be modified unless the
Department of State and Health Services chooses to make these changes. In
order for them to make changes to the system they must purchase the
changes from developer of ARIES.
How do we run a
report that will show the unduplicated count?
Please refer to
the clients area in the reports section. There you will locate a report
called, “4826 - Total Unduplicated Clients”. You may also use the cross
tab wizard to perform this report. Although, before utilizing this cross
tab wizard report tool please familiarize yourself with the operational
parameters of the cross tab wizard in the user manual.
Are we allowed to
perform mass service delivery entry?
Users are not allowed to
perform mass service delivery entry. Each service delivery must be entered
individually.
Can I make up a
mothers maiden name?
No. Please do not enter false information
into ARIES.
What is the
difference between delete and deactivation?
Within ARIES there
is no delete feature per say. There is how ever a deactivation feature.
This deactivation feature remove the record from be accessed and viewed by
users. Although, please keep in mind that it doesn’t remove the record
permanently from the system. The record is actually still stored behind
the seconds and can be viewed by the Department of State and Health
Services.
Where do you
enter the information for current weight, usual weight, and hospital of
choice?
It appears that this was an error. These fields are not
available to add information to them.
What is the
correct procedure to enter Insurance co- pays for medications and/or
ambulatory outpatient medical care?
Please refer to handout
labeled "Reporting of Health Insurance payments in ARIES. This handout
describes how to report this information in ARIES based on the whether the
services is funded by CARE-HIPP or State Services.
If I’m entering a
service unit (co-payment) for State Services-Insurance (State Services
funds) it says not to report the co-payment amount in the CARE/HIPP
co-payment field box, but there is another field box, which says client
payment. Do I enter the payment amount in the client payment field box
when I’m using State Services funds?
Yes.
Can we get
notified (by email, etc) when ARIES is going to be down?
Yes,
Bexar County will notify you when the Aries system will be down. This
information comes from the State and is often delayed. We will do our very
best to keep you informed.
For more information
about Bexar County’s HIV Ryan White Services Program, contact:
HIV Coordinator
Division of Community Health-Ryan White Program
Department of Community Investment
233 N. Pecos, Suite 590
San Antonio, TX 78207
Phone: (210) 335-7050
Fax: (210) 335- 7059
e-mail:
HIVCOORDINATOR@bexar.org
TDD users can communicate with Bexar County's HIV Ryan White Services
Program by dialing Relay Texas at
800-456-5094.
TTY users should dial Relay Texas at 800-735-2989.
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