

AACOG administers the 911 Program for Atascosa, Bandera, Frio, Gillespie,
Karnes, Kendall and Wilson Counties based on guidelines from the
Commission on State Emergency Communications (CSEC). The AACOG 911
Program services over 180,000 residents with 93,245 landlines being
reported in 2005. During this same time period there were over 77,500 911
calls placed to the Public Safety Answering Points (PSAP) with 49.5% of
the calls being wireless calls. The annual budget for the FY2006 AACOG
911 Program is $997,776.

The mission of the AACOG 911 Program is to work with the regional and
county 911 coordinators, local and wireless telephone companies, and the
telecommunications service providers to ensure that every 911 call is routed
to the correct PSAP and managed successfully.

AACOG's 911 Goal is to provide a seamless regionalized 911 database and
a public safety answering point (PSAP) equipped with the most up-to-date
equipment in each of the seven counties. This process will ensure that all
911 calls, landline and wireless, are routed, answered, and located on the
Geographic Information System (GIS) maps, for proper handling of the
emergency at hand.
Current
Regional 9-1-1 Program Projects
-
VOIP and Wireless Phase
II implementation
-
PSAP equipment upgrades
-
Rural addressing and 911
database management
-
Automatic call location
through GIS and mapping
-
PSAP and Database
Monitoring
- Training and Public Education Materials
For more information about the 9-1-1
Program contact:
Fran Randall, AACOG Technical Assistance
Manager
8700 Tesoro Drive, Suite 700
San Antonio, TX 78217
Phone: (210) 362-5214
Fax: (210) 225-5937
E-Mail: frandall@aacog.com
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