AACOG administers the 911 Program for Atascosa, Bandera, Frio, Gillespie, Karnes, Kendall and Wilson Counties based on guidelines from the Commission on State Emergency Communications (CSEC).  The AACOG 911 Program serves 191,773 residents with 89,836 landlines being reported in 2009.  During 2008 there were over 102,874 911 calls placed to the Public Safety Answering Points (PSAP) with 68% of the calls being wireless calls.  The annual budget for the FY2009 AACOG 911 Program is $1,398,541.  



The mission of the AACOG 911 Program is to work with the regional and county 911 coordinators, local and wireless telephone companies, and the telecommunications service providers to ensure that every 911 call is routed to the correct PSAP and managed successfully. 

AACOG's 911 Goal is to provide a seamless regionalized 911 database and a public safety answering point (PSAP) equipped with the most up-to-date equipment in each of the seven counties. This process will ensure that all 911 calls, landline and wireless, are routed, answered, and located on the Geographic Information System (GIS) maps, for proper handling of the emergency at hand.

Current Regional 9-1-1 Program Projects

  • Implement an Integrated Network System

  • VOIP and Wireless Phase II implementation

  • PSAP equipment upgrades

  • Rural addressing and 911 database management

  • Automatic call location through GIS and mapping

  • PSAP and Database Monitoring

  • Training and Public Education Materials

 

For more information about the 9-1-1 Program contact:

Fran Randall, AACOG 9-1-1 Program Manager
8700 Tesoro Drive, Suite 700
San Antonio, TX 78217
Phone: (210) 362-5214
Fax: (210) 225-5937
E-Mail: frandall@aacog.com

 

 
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AACOG's Mission:
To enhance the lives of all residents of the Alamo Region by working in mutual respect and partnership with all levels of government, the business sector, and the community at large to meet regional challenges and to create regional strengths.

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Last updated on February 23, 2010