What counts as an “emergency” for getting a cab or rental car reimbursement?
Types of trips for which you may be reimbursed are:
-- You have a personal or family illness or injury while you are at work
-- You learn there’s a fire or break-in at your home while you are at work
-- You are stranded at work due to your carpool/vanpool driver's illness or emergency
-- Your supervisor is requiring that you work overtime on short notice

Examples of situations for which related trips will NOT be considered reimbursable are:
-- Your origin (beginning point) is not the address of your place of employment
-- Your destination (ending point) is not your home, place you’ve left your car, or a medical facility
-- You have left work to run personal errands or go to the airport for a scheduled trip
-- You go to a meeting or a previously arranged appointment
-- You experience a weather-related event such as a rain storm
-- You experience transportation system delays
-- The vehicle in which you’ve come to work or your bicycle has broken down
-- Your building has closed (e.g., due to a power outage)
-- You have chosen to work overtime
-- You are fired from your job

Show All Answers

1. Am I eligible to participate in the CARE Program?
2. Do I qualify for an emergency ride home reimbursement?
3. What counts as an “emergency” for getting a cab or rental car reimbursement?
4. How does the CARE Program work?
5. What do I do when I need a ride home in an emergency?
6. How do I apply for an emergency ride home reimbursement?
7. How often can I get an emergency ride home reimbursement?
8. What if I live far away from where I work, and a $50 reimbursement will not cover the cost of my ride?
9. What if I need to make a stop before going home?
10. What if I’ve left my car somewhere other than home when I carpool, take the bus, or bicycle to work and an emergency arises?
11. What if my question is not answered among these Frequently Asked Questions?