Job Description

Alamo Area Council of Governments

Class No.  1120

Job Title:    Mental Retardation Care Specialist

FLSA:  Nonexempt

EEOC Category:    Professionals

Pay Group: 10

 

 

Objective:

To educate consumers, family members, and community agencies on services available through Department of Aging and Disability Services (DADS); to conduct the intake process for eligibility requirements.

Organizational Relationships:

 

1.      Reports to:      Eligibility and Enrollment Manager.

 

2.      Directs:     This is a non-supervisory position.

 

3.      Other:        Has regular contact with service providers, outside agencies, other program personnel, and the general public.

 

General Statement of Duties:

This is a responsible, non-supervisory position. Duties include receiving and responding to screening calls for service; performing intake duties; and guiding consumers through the department services process.

 

Examples of Work:

 

Essential Duties

Receives and responds to screening calls for services;


Conducts eligibility intakes with consumers;


Reviews In-Home Family and Support (IHFS) program applications and schedules intake meeting;


Enrolls consumers on appropriate program waiting list and assists consumers through the department services process;


Assesses consumers “ability to pay” fee according to guidelines;


Obtains and processes receipts for expended program funds;


Completes appropriate documentation and maintains files and records; and


Attends and participates in community outreach events.
 

Required Knowledge, Skills, and Abilities:

Knowledge of mental retardation and Autism/PDD services and funding sources; knowledge of personnel policies and procedures; standard office practices; knowledge of casework principles and practices. Ability to establish and maintain effective working relationships with individuals from all socioeconomic levels; ability to communicate effectively orally and in writing; and ability to operate basic software, including word processing, spreadsheet, databases, and presentation software.

 

Acceptable Experience and Training:

A bachelor's degree in behavioral science, plus one year of mental retardation experience.

 

OR

 

Any equivalent combination of experience and training which provides the required knowledge,

skills, and abilities.

 

Certificates and Licenses Required:

Valid Texas driver's license or available alternate means of transportation.


 

ADA Attachment

 

This attachment provides information on the job relating to the Americans with Disabilities Act.

 

Frequency Definitions

The following frequency definitions are to be used in completing the Physical Environment and the Non-Physical Environment sections of this form:

C             =             Constantly (2/3 or more of the time)      

F             =             Frequently (from 1/3 to 2/3 of the time) 

O             =             Occasionally (up to 1/3 of the time)

R             =             Rarely (less than one hour per week)

N             =            Not Applicable (does not apply in this job)                    

Physical Environment

Descriptive examples of physical job actions (please use the letter corresponding to the appropriate frequency):           

Requirement

Frequency

Example

Sitting:

C

 

Standing:

O

Copying documents

Walking, on normal, flat surfaces:

F

 

Walking, on uneven surfaces:

O

Site visits

Walking, on slippery surfaces:

R

 

Driving:

R

To site visits

Bending (from waist):

R

 

Crouching/Squatting:

N

 

Kneeling:

N

 

Crawling:

N

 

Twisting:

N

 

Reaching:

R

Filing

Balancing:

R

 

Lifting (specify weight):  5-10 lbs.

F

15 lbs or less

Carrying:

R

 

Pushing:

R

 

Pulling:

R

 

Throwing:

N

 

Repetitive Motion:

C

Typing

Fingering (fine dexterity, picking, pinching):

C

Typing

Handling (seizing, holding, grasping):

C

Writing

Wrist Motions (repetitive flexion/rotation):

C

Reviewing files

Feet (foot pedals):

N

 

Non-Physical Environment

Descriptive examples of non-physical demands (please use the letter corresponding to the appropriate frequency):

Non-Physical Demand

Frequency

Time Pressures (e.g., meeting deadlines)

C

Tedious, Exacting Work

C

Noisy/Distracting Environment

F

Performing Multiple Tasks Simultaneously

F

Frequent Change of Tasks

O

Danger/Physical Abuse

O

Dealing With Difficult People

O

Works Closely with Others as Part of a Team

F

Works Alone

C

Periods of Idle Time, Interspersed with Emergencies Requiring Intense Concentration

N

Emergency Situations

R

Irregular Schedule/Overtime

R

Other (describe)

 

 

Work Environment

 

1.      Please describe the degree of physical activity and effort required to perform your job, as well as any associated safety hazards and the level of risk of personal injury or illness (if any):

Contact with potential transmittable diseases.

2.      Please list your job exposure to environmental factors (if any), including extreme temperatures, respiratory hazards, airborne diseases, vibrations, loud noises, or other sources of discomfort:

Exposure to communicable diseases.